Meter Reading

STEP 1         Locate your meter pit/box generally found towards the front of your property near the road. It is housed in the ground. Remove the lid carefully (making sure not to pull the wire attached to the antenna) to expose your meter and possibly the cover on the top of the meter so that you may read it to follow along with us in the billing office.

STEP 2         Once you see your meter face you will see a series of numbers flashing.  The one to look for is shown in the photo below. It has seven numbers before the decimal point and two after. The reading on this meter reads 33 one-hundreths of a gallon.  If it had the numbers 0018351.33 it would read Eighteen Thousand, Three Hundred and fifty-one, and 72 hundredths of another gallon. On your billing statement we read to the nearest 100 gallons so it would be listed as 183, dropping off the last two numbers before the decimal point.

STEP 3         Keep in mind that you might be checking your meter on a date different from the one used for billing.  This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if the reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water usage.  If the reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the possible problem.

FYI -             If you haven’t, and would like to get the APP on your IPhone or Android to help track your usage give us a call and we’ll try to help you set it up. You must have an email and password ready to use. If more than one of you want the APP you have to use the same email and password.